The Walk in Bath Co. Ltd – Privacy Policy

This privacy policy describes how we, The Walk in Bath Co. Ltd obtain, store and use your personal information when you use or interact with our website, or where we otherwise collect your personal information. This Privacy Policy is effective from 01st Jan 2018 and conforms to the General Data Protection Regulation 2018 (GDPR).

Data controller: 

The Walk in Bath Co. Ltd

How we collect your information:

When you provide it to us by contacting us, requesting a brochure or quote via our website

From using our website using cookies

Personal information we collect:

Name, contact details including telephone number and email address

When browsing our website this may include your IP address, location, browser type and operating system, referral source, page views and navigation paths through our website.

How we use your personal data: 

For business and administrative purposes (particularly to contact you with more information, to improve our website or services, for advertising and analytical purposes)

We do not sell or disclose your personal information to any third parties

Keeping your personal information secure

We treat your personal information as we would expect others to treat ours.

How we secure your personal data: 

Using appropriate technical and organisational measures such as encrypting all data we collect through forms on our website and storing such data on secure servers. We only grant access to your personal information where necessary.

How long we retain your personal information: 

For no longer than necessary, usually 5 years unless required for legal or contractual obligations with you, such as the duration of a product warranty.

Our use of cookies: 

This cookie policy describes what cookies, The Walk in Bath Co. Ltd website stores and their various utilities.  You can manage the cookies collected by clicking the “Cookie Consent” link in the footer of the website.

About Cookies: 

Cookies are small files which are placed on your computer or device when you visit The Walk in Bath Co. Ltd website. Information stored in the cookie can then be retrieved to inform The Walk in Bath Co. Ltd website of your previous activity or customised preferences whenever you visit The Walk in Bath Co. Ltd website again. The Walk in Bath Co. Ltd website uses cookies to provide you with a more coherent website experience.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your interactions with the website. Cookies in themselves do not identify the individual user, just the computer or mobile device you are using via randomly generated identifying tags.

Our use of cookies: 

We use cookies on The Walk in Bath Co. Ltd website to make a better website experience, including analytics cookies. These cookies are grouped as detailed below:

Category 1: Strictly Necessary Cookies:

These cookies are essential in order to enable you to navigate around the website and use its features. Without these cookies some aspects of a website may not be provided, such as form submissions.

The Walk in Bath Co. Ltd uses this type of cookie for the following purposes, but is not limited to: Allowing you to browse the website; ensuring a consistent user experience; form confirmation messaging.

Category 2: Analytics Cookies: 

These cookies enable us to collect anonymous information on the pages visited.
These cookies  help to relate the information about how visitors use a website via randomly generated, anonymous, IDs. For instance which pages visitors go to most often, and if they trigger error messages from certain actions. These cookies don’t store information that identifies a visitor. All information collected against these cookie IDs is aggregated and therefore anonymous. The data is only used to understand how the website is used and in turn, to improve its operation.

Category 3: Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.

Further Information: 

You can find more information about cookies and how to manage them at https://www.allaboutcookies.org, or by referring to the ‘help’ section on your browser.

Cookie List:

The table below details the most frequently used cookies on thewalkinbathco.co.uk and explains their use.

Cookie Name Category Lifespan Purpose
The Walk In Bath Co: CookieConsent Strictly Necessary Temporary Cookie Banner Control
Tawk: TawkConnectionTime, tawkUUID Strictly Necessary 1 website visit, 6 Months Live Chat Controls to identify you as the same user next time you interact with Tawk
CloudFlare: __cf_bm Strictly Necessary 30 minutes CloudFlare Bot Prevention
Facebook: _fbp Marketing 3 Months To anonymously track sessions, pageviews and interactions across this website across websites to improve the ads displayed by Facebook Ads
Google Analytics: _ga, _gid, _gat Analytics 1 Year, 24 Hours, 1 Minute To anonymously track sessions, pageviews and interactions across this website to analyse website performance in order to make improvements to the user experience.
Google Ads: NID Marketing 6 months To anonymously track sessions, pageviews and interactions across this website across websites to improve the ads displayed by Google Ads

Accessing your personal information and your rights

You have the following rights in relation to your personal information:

  • To request to know what personal information we hold and be informed about its use
  • To correct your personal information
  • To have your personal information removed from our records
  • The right to complain to a supervisory authority
  • To withdraw any consent about the use of your information for marketing purposes

The website is owned and operated by The Walk in Bath Co. Ltd under registration number 11639587. The Walk in Bath Co. Ltd, Cavendish Business Centre, 11-19 Cavendish Street, Keighley BD21 3RB, UK.

You can contact us regarding your data by writing to; The Data Controller, The Walk in Bath Co. Ltd, Cavendish Business Centre, 11-19 Cavendish Street, Keighley BD21 3RB, UK or sending an email to [email protected]

If you request access to your data we may ask that you supply appropriate evidence of your identity, such as a photocopy of your passport or an original copy of a current utility bill. We will respond within 14 Days of receiving your request.

Notification of changes to this policy

We may update this policy from time to time by publishing a new version to our website. You should check this page occasionally to ensure you are happy with any changes to this policy. If you have any questions about this privacy policy or concerns about the way The Walk in Bath Co. Ltd uses personal data, please contact us.

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